It is important to aware of our purchase terms and shipping methods. All sales are final. Chairs do not come with a warranty and maintenance is up to the buyer. Most items are made to order and have a production time. We assign orders a place in our production cue and build according to place in the production cue. Average production time is 2-3 weeks. We may need up to 6 weeks to build and assemble your piece(s) during high-demand times (usually June-September) before shipping.
As with all custom made items, each piece of furniture is a unique work. We do not offer refunds due to aesthetic expectations. Wine barrels are all unique and have unique markings, stains and blemishes. They also have unique shapes. Some have more pronounced curves than others. Some have thicker staves. This all creates different chairs and no two will be exactly alike. Therefore the item you see in the picture will look different than the item you receive. If you would like to be able to select from available stock, please send us an email and we will try to accommodate you. In cases where we need to custom build your item to fill the order we will not be able to accommodate this type of request.
Unless you are receiving a local delivery or if contact us for a custom shipping arrangement, we ship all Adirondack Chairs, Rocking Chairs, Dining Chairs, and barrel top tables partially-assembled via UPS. This saves our customers A lot of time and money on shipping and allows us to offer free shipping. If you would prefer to have your item shipped fully assembled, please contact us for a custom quote and order arrangement.
The most affordable way for people living in Sonoma County or nearby areas would be local delivery or pickup at our shop in Cloverdale, California.
Damaged Item in Transit
We pack our items very well and rarely have damaged issues. However when it happens, we can send a replacement piece for the specific part damaged at no extra cost. Occasionally the item may be so damaged that we will need to ship a full replacement. When this happens we need you to take a photo of the damaged item and give us details so we can match replacement piece as well as possible.
Available Shipping Methods
We use UPS for all large shipments and sometimes USPS for smaller orders such as table covers.
California, Oregon, Nevada, Washington, and Arizona are usually a 1-2 day transit time and arrive within 3 business days.
All other states are 3-5 business days transit time and usually arrive within 1 week depending on UPS delivery schedule.
Pickup At Our Location
Available at Wine Barrel Workshop in Cloverdale, California – Directions
Free Local Delivery
We will deliver your order anywhere in Sonoma County, or possibly further for an additional fee. Please contact us using the contact page to discuss arrangements.
Please contact with any further questions.